PREPARE FOR THE CX FUTURE WITH THE LEARNINGS OF TODAY!
Achieving a happy experience quotient with the customers, by creating a high performing and future-ready customer centric organization is currently the top priority for companies across the GCC. In line with organization visions, companies are currently embracing disruption by promoting innovation to better serve the needs of customers and striving for excellence and continued loyalty.
THE CX FUNCTION HAS GLOBALLY EVOLVED, HAVE YOU?
Pioneering the future of customer experience, satisfaction, loyalty and benchmarking, the Customer Experience Week will be championing the change makers and trailblazers who are at the forefront of customer centric organizations.
The CX Week taking place on the 16-18th September 2019 in Dubai, UAE bringing together the brightest CXO’s and senior CX professionals to come together and address the challenges and their key initiatives helping shape their businesses successfully!
Learn how automation, omnichannel, self-service, AI and RPA are delivering deeper customer insights and boosting customer happiness
Seamlessly connect your online and offline channels to provide customers with a personalised unified experience across all touchpoints
Discover how social media is re-defining ‘value of customer’ and revolutionising branding strategies
Understand the power of integration in delivering the next generation of super-agents
Be recognised for your customer-centric and cutting edge innovations during the CX awards ceremony
Who should attend?
- Chief Customer Officers
- Chief Experience Officers
- Chief Marketing Officers
- VP’s, Directors, Heads of:
- Customer Experience
- Customer Service
- Customer Delivery
- Contact Center
From the following industries:
- Banking and Financial Services