Damian Cotchett
Former SVP & Head of Customer Experience Noor BankLeading the CX and re-engineering transformation across the organisation to develop and implement a purpose-built CX strategy and programme that has resulted in Noor Bank being the preferred bank of choice in the UAE.
CX Show Conference Day One: Tuesday, 24 November 2020
10:00 AM PANEL DISCUSSION: AI & IA changing the CX landscape – Don’t be left behind in the fast evolving industry
- How can Artificial Intelligence & Intelligent Automation support each other to transform the way we deliver CX
- AI & IA used as tools to assist CXOs and CMOs to automate tasks
- Conversational AI, the future of CX?
Check out the incredible speaker line-up to see who will be joining Damian.
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