Chief Customer Officer
12:15 PM Millennial marketing INR (in real life) - Using brick and clicks to speak to a new generation of customers
- Ensuring context and data continuity for the omnichannel customer
- The rise of the social influencer: Measuring the value of customers against their online social presence
- Using social media interactions to measure the value of the millennial consumer
- What will the branches and retail outlets of tomorrow look like?
- What purpose will future branches serve?