17 - 19 September 2018
Meydan Hotel, Dubai, United Arab Emirates

Mamoun Hmedan


Managing Director, MENA & India
Wego.com


11:45 AM Planning for the unpredictable customer: How to achieve a seamless balance between human and digital interactions

  • Developing an integrated and responsive customer journey
  • How to transition to a more cost-effective digitally driven CX model
  • Getting the balance right between personalisation and automation


Check out the incredible speaker line-up to see who will be joining Mamoun.

Download The Latest Agenda