17 - 18 September 2018
The Meydan Hotel, Dubai, United Arab Emirates

Mamoun Hmedan

Managing Director, MENA & India

Conference Day Two: Tuesday, 18 September 2018

Tuesday, September 18th, 2018

11:10 AM Panel discussion: Planning for the unpredictable customer: How to achieve a seamless balance between human and digital interactions

  • Developing an integrated and responsive customer journey
  • How to transition to a more cost-effective digitally driven CX model
  • Getting the balance right between personalisation and automation

Check out the incredible speaker line-up to see who will be joining Mamoun.

Download The Latest Agenda