17 - 18 September 2018
Meydan Hotel, Dubai, United Arab Emirates

Marwan Bin Haidar


Executive Vice President - Innovation and The Future
DEWA


9:10 AM Pursuing Customer Happiness

  • Gain insight into how and when to capture customers emotions throughout the CX journey
  • Understand how to measure emotional response to drive value for your business
  • Using EX data to develop a next best action strategy for customer agents


Check out the incredible speaker line-up to see who will be joining Marwan.

Download The Latest Agenda