17 - 18 September 2018
The Meydan Hotel, Dubai, United Arab Emirates

Stephen Kishore


Director Customer Excellence
Dubai Multi Commodities Centre (DMCC)


12:10 PM Navigating the increasing complexity of multi-channel customer interactions

  • Adopting an agile CX operating model to better serve ever-changing customer needs and preferences
  • Establishing SOP across all channels
  • Making the leap from multichannel to omnichannel


Check out the incredible speaker line-up to see who will be joining Stephen.

Download The Latest Agenda