Responsible for developing strategies to redefine marketing at Novo through journey mapping, personalisation, automation, customer experience and engaging content.
Today it is very difficult to measure ROI due to variety of channels and external partnerships through influencers or loyalty programmes. This informative presentation on marketing ROI will offer food for thought to re-evaluate strategies for improving ROI delivered by marketing.
Key learnings from this sessions include:
· Gaining insights from social marketing channels
· Aligning your social strategy with your CX strategy
· How to best measure your ROI on social marketing
Check out the incredible speaker line-up to see who will be joining Melissa.
Download The Latest Agenda