17 - 18 September 2018
Meydan Hotel, Dubai, United Arab Emirates

Visionaries driving the future of customer experience

Speaker


Debbie Stanford-Kristiansen
Debbie Stanford-Kristiansen
Chief Executive Officer
Novo Cinemas
Kenyatte Nelson
Kenyatte Nelson
Chief Customer Officer
Missguided
Ozkan Demir
Ozkan Demir
CEO and Co-founder
Pisano
Jesper Broberg
Jesper Broberg
VP Business Development
Sitcore
Muhammad H. Alhazmi
Partner Care Manager
Saudi Industrial Property Authority, Modon
Rob Beswick
Rob Beswick
Commercial Director
Virgin Mobile UAE
Kazim Jessa
Kazim Jessa
Head – Retail Contact Center Operations
Tanfeeth (A subsidiary of Emirates NBD group)
Ambareen Musa
Ambareen Musa
CEO
Souqalmal.com
Sara Grinstead
Sara Grinstead
Chief Innovation Officer
RAK Bank
Greig Fowler
CEO
AW Rostamani Lifestyle
Muhammad Chbib
Muhammad Chbib
CEO
tajawal.com
Nicole Deumens
Nicole Deumens
Chief Marketing Officer
Alsayra Fashion
Stephen Kishore
Stephen Kishore
Director Customer Excellence
Dubai Multi Commodities Centre (DMCC)
Amit Malhotra
Amit Malhotra
Group Head, Personal Banking
Commercial Bank of Dubai
Aakash John
Aakash John
Operations Manager and Head of Call Centre
Careem
Richa Madan
Richa Madan
VP - Customer Care Unit, Retail Banking Group
Mashreq
Paul Kenny
Paul Kenny
Managing Director
AYM
Majed M Al Tahan
Majed M Al Tahan
Co-Founder & CEO, Danube Online and Founder & CEO
AYM
Mamoun Hmedan
Mamoun Hmedan
Managing Director, MENA & India
Wego.com
Kareem Mazhar
Kareem Mazhar
Customer Experience Researcher
Dubizzle
Ben Rogers
Ben Rogers
Integrated Contact Centre Manager
Virgin Mobile UAE
Ayesha Rashid
Ayesha Rashid
Director
Atomo
Guneet Singh
Guneet Singh
Customer Experience Leader and Director of Customer Experience
DocuSigns San Francisco
Sheb Camur
Sheb Camur
Customer Success - Account Manager
Pisano
Kareem Mazhar
Kareem Mazhar
Customer Experience Researcher
Dubizzle
Marwan Bin Haidar
Marwan Bin Haidar
Executive Vice President - Innovation and The Future
DEWA
Moataz Elagizi
Moataz Elagizi
Head of Customer Experience
Tajawal
Aakash John
Aakash John
Operations Manager and Head of Call Centre
Careem
Joao Vieira
Joao Vieira
Head of External Transformation
Chalhoub Group
Charbel Lahoud
Head of Digital Scouting
Chalhoub Group

Speakers